Basildon Mental Health Unit

Basildon Hospital, Nethermayne, Basildon, EssexEngland, SS16 5NL
 
161 reviews

Reviews

Recommend
Dignity/Respect
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Information
Cleanliness
Staff

Reviews

 
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Review of South West CRHTT Psychology
22nd February 2024


Always treated with kindness and consideration. All the staff were of a high standard especially my care coordinator from Grays Hall,Otam. The unit at Basildon hospital was much improved.

Suggested improvements
The initial access to treatment was difficult.

Experience
Dignity/Respect
Involvement
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Staff
Safe
Safety of care
 
Review of Mental Health Urgent Care Department
16th February 2024


All staff very helpful.


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Safe
Safety of care
 
Review of Adult Acute Inpatient Service - Thorpe
16th February 2024


On the whole I was treated with empathy, care and understanding by the vast majority of the wards staff - thank you to all.

Suggested improvements
I felt that the lead psychiatrist could have been at times a little more compassionate and empathetic.

Experience
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Involvement
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Staff
Safe
Safety of care
 
Review of Mental Health Urgent Care Department
16th February 2024


I have never had such a caring experience although its my first time I am very happy that I have received the help I needed.

Suggested improvements
Nothing! Lovely it was however I hope I wont have to come back: )

Experience
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Safe
Safety of care
 
Review of Mental Health Urgent Care Department
16th February 2024


Staff were fantastic and very communicative.

Suggested improvements
Funding for the AMPs to be present all day/evenings.

Experience
Dignity/Respect
Involvement
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Staff
Safe
Safety of care
 
Review of Mental Health Urgent Care Department written by
16th February 2024


In my troubles the staff who treated me with dignity and never feel to judge me.


Experience
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Staff
Safe
Safety of care
 
Review of Mental Health Urgent Care Department
16th February 2024


All staff very helpful.


Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Rating not given.
Safety of care
 
Review of Mental Health Urgent Care Department written by
16th February 2024



Experience
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Safe
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Review of Mental Health Urgent Care Department
15th January 2024


good care

Suggested improvements
more staffing level

Experience
Dignity/Respect
Involvement
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Staff
Safe
Safety of care
 
Review of Mental Health Urgent Care Department
27th December 2023


The doctor was incredibly helpful and took the time to go through everything slowly and concisely

Suggested improvements
Perhaps a way of knowing the likely wait when we arrived

Experience
Dignity/Respect
Involvement
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Staff
Safe
Safety of care
 
 
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